Returns & REFUNDS

Our costumers have the right to return and refund a purchase if they are not satisfied.


Returns

You have 7 days to request a return from the date you received it. We only accept returns of products in the same condition we sent. The item must be unused, in the original package and with the receipt of the purchase.


Refunds

You have 15 days to send the item to us. As soon as we receive your item we will notify you. Once we inspect you return to check if it is in perfect conditions we will contact you about status of your refund. İf approved we will initiate the refund process to your credit card. You will receive the credit within 15 days, depending on your card issuer's policies.


Shipping

You will be responsible for paying for shipping costs for returning your item, it is nonrefundable.

İf you receive a refund, the cost of return shipping will be deduct from your refund.



Contact us if you need any help.

 info@drggroup.com.tr